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FAQ & Policies

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  2. FAQ & Policies

    FAQ

    How large is Peter Island?

    At 1,800 acres, Peter Island is the largest private island in the British Virgin Islands. Peter Island Resort is the only resort on the entire island.

    Is Peter Island non-smoking?

    All accommodations on Peter Island are non-smoking, but smoking is allowed on Peter Island in designated areas. Thank you for respecting this policy.

    How may I reach the Peter Island Resort front desk?

    The front desk phone number is 284.393.9250.

    Will I need a passport to reach Peter Island?

    Yes, passports are required to travel to the resort. For more information about entry requirements, visit www.gov.uk. Passports should not expire 6 months prior to travel.

    What is the dress code on Peter Island?

    The dress code is resort casual. Collared shirts and nice shorts are accepted. Casual elegant resort attire is to be worn for dinner at The Drake Steakhouse. Cover-ups over swimsuits during breakfast and lunch are required, as well as appropriate footwear.

    Will I need electrical outlet adapters for my stay on Peter Island?

    If coming from the United States, you will not need any adapters. Like the US, the electricity on Peter Island is 110V / 60Hz. For guests arriving from Europe, adapters are available on the island, though they will not convert voltage.

    What is the most accepted form of currency in the British Virgin Islands?

    The U.S. dollar is the currency throughout the BVI, including at Peter Island Resort.

    In what time zone is Peter Island located?

    Atlantic Standard Time.

    Are there ATMs on Peter Island?

    There are no ATMs on the property. The nearest ATM is located on Tortola, which is a 20-minute ferry ride away. However, guests may withdraw up to $100 from the front desk for a 5% fee. Also note that any Peter Island Resort charge may be billed to your guest room and paid at check-out.

    Are there air-conditioned accommodations on Peter Island?

    Yes. All accommodations are individually climate controlled and feature a ceiling fan.

    Will there be a TV in my room?

    There are no TVs in the resort rooms or 2-Bedroom Villas.  Hawk's Nest and Falcon's Nest house the only TVs on property.

    Is the water safe to drink on Peter Island?

    Peter Island hosts its own reverse osmosis plant to desalinate our water. The water is safe and delightful.

    Is there Wi-Fi available on the island?

    Complimentary Wi-Fi is available in all the rooms and common resort areas.

    Will I have cell phone coverage on the island?

    Cell phone coverage on Peter Island depends on your carrier, because you are in international territory. Please inquire with your provider.

    Policies

    Holiday Deposit & Cancellation Policy (Resort Rooms, Jr. Suites, and 2 Bedroom Villa)

    A non-refundable deposit of three nights’ accommodation, plus 25% tax and hotel service charge is due at the time of booking.  Final full prepayment (including all taxes and service charges) is due by October 1, 2025.  Cancellation is required by October 15, 2025 in order to receive refund of balance only (original 3-night deposit remains non-refundable.)  No credits or partial refunds will be issued if reservations are cancelled after October 15, 2025.

    Villa Deposit Policy

    A 50% deposit (to include room and the 25% tax & service charges) will be required at the time of booking. Final full payment will be due no later than 60 days prior to arrival.   

    Villa Cancellation Policy

    Full refund for any reservation cancelled or changed at least 60 days prior to arrival. 50% of full deposit is refundable if reservation is cancelled or changed between 45 and 59 days of arrival. No refunds for reservations that are cancelled or changed inside 45 days of arrival. Deposits will not be refunded if arrival is delayed or cancelled due to delayed, cancelled or missed flights or other transportation difficulties. Guests are therefore urged to purchase travel insurance. Cancellation policy does not apply to Holiday reservations, see below.   

    Villa Holiday Deposit & Cancellation Policy

    A 50% deposit (to include room and the 25% tax & service charges) will be required at the time of booking. This deposit is non-refundable. Final full prepayment (including all taxes and service charges) is due by October 1, 2025. Cancellation is required by October 15, 2025 in order to receive refund of balance only (original 50% remains nonrefundable). Deposits will not be refunded if arrival is delayed or cancelled due to delayed, cancelled or missed flights or other transportation difficulties. Guests are therefore urged to purchase travel insurance. No credits or partial refunds will be issued if reservations are cancelled after October 15, 2025.